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FREQUENTLY ASKED QUESTIONS
Do I need an account to shop?
No, you can shop on mandywu.com as a guest. However, register with us and you'll be able to track your orders and view past purchases. You'll also be able to save your addresses for a faster check-out the next time you visit.
What payment methods do you accept?
We accept Visa, Mastercard, and American Express credit card payments via Paypal’s secure transaction platform.
What currencies do you accept?
All orders will be processed in Singapore Dollars. Other currencies displayed on the website are meant to serve as estimates only.
Can I amend or cancel my order?
Unfortunately, we are unable to amend your order once it has been placed. However, you may cancel your order up to 30 minutes after placing it. Email us at email@example.com with 'Order Cancellation Request" as the subject. Be sure to include your name and order number.
The piece of jewelry I want is listed as ‘out of stock’, what can I do?