Do I need an account to shop?
No, you can shop on mandywu.com as a guest. However, register with us and you'll be able to track your orders and view past purchases. You'll also be able to save your addresses for a faster check-out the next time you visit.
What payment methods do you accept?
We accept Visa, Mastercard, and American Express credit card payments via Paypal’s secure transaction platform.
What currencies do you accept?
All orders will be processed in Singapore Dollars. Other currencies displayed on the website are meant to serve as estimates only.
Can I amend or cancel my order?
Unfortunately, we are unable to amend your order once it has been placed. However, you may cancel your order up to 30 minutes after placing it. Email us at firstname.lastname@example.org
with 'Order Cancellation Request" as the subject. Be sure to include your name and order number.
The piece of jewelry I want is listed as ‘out of stock’, what can I do?
How will my purchase be packaged?
Each piece of Mandy Wu jewelry comes in a gift box or pouch bearing the MANDY WU logo, unless otherwise stated. Sale purchases may come in basic packaging.
Does the product image reflect the jewelry’s actual size?
No, we are unable to show an actual size image on the internet as computer monitors vary in size.